Simple and honest: if the service does not work on your setup and our support team cannot fix it after a reasonable troubleshooting attempt, you receive a full refund. Contact us on WhatsApp or email within 7 days of purchase, give support a chance to resolve the issue (most problems are player settings and take minutes), and if we can't make it work we refund to your original payment method within 3–5 business days. Not covered: change of mind after the window, issues caused by an ISP blocking streaming where a VPN was declined as a solution, and free-trial accounts. Contact: contact@iptvservices.online.